Kelsey-Seybold Virtual Health

It's Fast. It's Convenient. It's Kelsey-Seybold Quality!​ With an E-visit, you'll communicate online with a Kelsey-Seybold Provider about your medical condition. You can start an E-visit through your secure MyKelseyOnline (MKO) account or the MyKelsey app on your smartphone or tablet and you’ll receive a response in an hour or less!

E-visit Details
E-visits are available to patients ages 4-17 (Pediatric) and 18 years and older enrolled in a KelseyCare and KelseyCare Advantage​ health plan.

Adult and Pediatric E-visit Hours:
Monday ​​–​ Friday: 8 a.m. - 9 p.m.
Saturday – Sunday: 10 a.m. - 4 p.m.
Holidays (When Clinic is Closed): 10 a.m. - 4 p.m.

E-Visits Treat More Than 20 Conditions, Including:

  • Flu
  • Cough and/or Cold Symptoms
  • Sinus Infections
  • UTI
  • Headache
  • Gastrointestinal Problems
  • Pink Eye
  • Depression/Anxiety
  • Skin Rash
  • Vaginal Discharge/Irritation

The fee for an E-visit can vary and will depend on your specific health insurance plan. The fee is generally lower than a typical primary care co-pay. If your health plan does not cover E-visits then you will be charged a flat fee of $15.

Special Notice to KelseyCare Advantage members: E-visits are now covered as a value-added benefit. Your co-pay will depend on your health plans specific benefit offer. Most co-pays are $5 or less.

To sign up for MyKelseyOnline or for help logging into your account, go to:

E-visits are offered as a value-added convenience for KelseyCare members. Charges for E-visits may not accumulate toward your Maximum Out of Pocket (MOOP) expense.

About Your E-visit
Adult E-visits are conducted by one of our board-certified Physician Assistants. Pediatric E-visits are conducted by a Kelsey-Seybold Pediatrician. Kelsey-Seybold Virtual Health, which includes E-visits, is overseen by Internal Medicine physician and Associate Medical Director of Healthcare Innovation, Donnie Aga, MD.  

Please note that no controlled substances or narcotic pain medications can be prescribed during an E-visit.​

Kelsey-Seybold Virtual Health - E-visits

It’s Fast. It’s Convenient. It’s Kelsey-Seybold Quality.

Adult E-visits

365 Days a Year! Receive a Response
in about an Hour.​​​

Adult E-visit,
20+ Con​ditions Treated. ​

 Monday ​​–​ Friday: 8 a.m. to 9 p.m.
 Saturday, Sunday: 10 a.m. to 4 p.m.
Holiday Hours May Vary
Learn More

Pediatric E-visits

365 Days a Year! Receive a Response in about an Hour.​​​
 Pediatric E-visit,
11 Conditions Treated.

 Monday – Friday: 8 a.m. to 9 p.m.​
 Saturday, Sunday: 10 a.m. to 4 p.m.
Holiday Hours May Vary
Learn More

How It Works

Log into yourMyKelseyOnline account or MyKelsey App and select “Start an E-visit.” Answer a few questions about your symptoms. Your medical advice will be delivered within one hour by a board-certified provider.
Schedule Now

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Video visits 

Have a real-time conversation with ​a Kelsey-Seybold provider from your smartphone or tablet 365 days a year.

With Video Visits, you can get medical care delivered right to your smartphone, tablet or camera-enabled computer! You can easily schedule and conduct a Video Visit using the MyKelsey app on your smartphone or by logging into MyKelseyOnline from your computer.

Learn How

schedule an appointment


Not registered on MyKelseyOnline or forgot your log​in information?
Call the MKO Help Line at 713-442-6565.
MKO Helpline: 7 a.m. 9 p.m.  7 Days a Week

schedule a virtual health appointment